Now you can get real-time departure predictions for Muni, BART, WestCAT, AC Transit and Broadway Shuttle. To find out when your next vehicle will depart, simply use the Real-Time Departures tool. Or, use the Stop ID Lookup tool to find Stop ID numbers online. Please note that the AC Transit All-Nighter (800) routes are not yet available, and will be added in the coming months. Plus, when you're on the go, you can call 511, Text, or visit 511 Mobile (m.511.org) website for real-time departures. On the phone, just say "Departure Times" at the main menu. And, you can always use MY 511 to build your own transit information home page and bypass phone menu options to get predictions for your customized transit trips FAST. Visit my511.org for details.

In the future, 511 will also provide predictions for Dumbarton Express, SamTrans, Caltrain, VTA, Golden Gate Transit, and possibly other agencies. Look for this added information in coming months.

The 511 Mobile website now includes the new Real-Time Transit Departures tool. Just point the browser on your mobile device to m.511.org and select the Real-Time Transit Departures tool at the top of the 511 Mobile Tools list. With this tool you can enter your Stop ID # and receive up to three real-time departure predictions for each route that serves your stop. If you do not know your Stop ID #, you can use the Stop ID Look-up tool conveniently located next to the Stop ID entry box. You can then select your transit agency, route, and direction to receive a list of all corresponding stops. From that list, find the name of the stop you are looking for and click on the Stop ID # next to the stop name to receive real-time departure predictions for your stop.

511 Departure Times texting is here! To request and receive departure predictions by SMS/text message, simply text "511 [Stop ID #]" to DOTORG (368674). For example, for departure predictions for a stop with Stop ID # 14448, send the following text to DOTORG (368674): 511 14448. 511 will immediately send a text response that includes up to three departure times for each route that serves your stop. Visit the Departure Times Texting page for more details, or use the Stop ID Lookup tool to find Stop ID numbers online. Please note that while 511 does not charge for texting, your mobile service provider might. Refer to your service plan for details.

511 provides free, up-to-the-minute departure times for the transit agencies included in the lookup tool above. Use 511 to find out when your bus or train will depart. Other Bay Area transit agencies, including ferries, will be added in the future. Departure times are currently available by calling 511, by SMS/text messaging, by using the tool above or the one at 511.org, by using the Real-Time Transit Departures tool on the 511 Mobile website (m.511.org), or by registering for my511.org.

• Click on the above Real-Time Departures tab.
• Use the dropdown menus to select your agency, route, direction, and stop. Or, click on the above Stop ID Lookup tab to find your Stop ID and enter it directly into the tool.
• Click "Get Times." You will see up to three predictions for the specific route you requested, as well as all other routes that serve your stop.

• Go to 511.org and locate the Real-Time Transit Departures tool on the left side of the page.
• Use the dropdown menus to select your agency, route, direction, and stop. Or, lookup your Stop ID and enter it directly into the tool.
• Click "Get Times." You will see up to three predictions for the specific route you requested, as well as all other routes that serve your stop.

Please note: Routes that do not have predictions within the next 90 minutes will not appear in the list of results.

• Point the web browser on your mobile phone to m.511.org and select the Real-Time Transit Departures tool.
• Enter your Stop ID # to get up to three real-time departure predictions for each route that serves your stop.
• If you do not know your Stop ID #, you can use the Stop ID Look-up tool located next to the Stop ID entry box. You can then select your transit agency, route, and direction to receive a list of all corresponding stops. From that list, find the name of the stop you are looking for and click on the Stop ID # next to the stop name to receive real-time departure predictions for your stop.

• Call and say "Departure Times."
• Enter your Stop ID number, which you can find by clicking on the Stop ID Lookup tab above.
• 511 will respond with departure times for up to three buses or trains for each route that serves your stop.
• If you're out and about and don't know your Stop ID, just say, "I don't know" and 511 will assist you.
• If there are no buses or trains departing within 90 minutes, 511 will not provide a prediction.
• Remember to ask for "help" at any time if you need it.

•For Departure Times, Text "511 [Stop ID#]" to
DOTORG (368674).
For example, for departure predictions for a stop with Stop ID # 14448, send the following text to DOTORG (368674): 511 14448. 511 will respond with up to three departure times for each route that serves your stop.

Or, see a detailed diagram and instructions of how to use the Departure Times SMS/Texting feature.

Please note:

• You can click on the above Stop ID Lookup tab to find your Stop ID number.
• If you are using the texting service for the first time, you will receive a short welcome message followed immediately by another text message with predictions for the Stop ID you entered. Subsequent usage will not generate the welcome message.
• Since requests for stops served by multiple routes may generate a long list of predictions, some responses may exceed the text message character limit of 160 characters. These responses will be split into multiple consecutive text messages that include predictions for all of your stop's routes.
• If there are no predictions within the next 90 minutes, your reply will not include any predictions.
• 511 does not charge for the texting service, but your mobile service provider may charge you for the text messages you send and receive. Please refer to your service plan for details.
• If you are getting an unexpected error message that says 'Error adding record to the database', please reply with a message that says '511 resetuser.' You should receive a confirmation message that says 'Reset Successful.' After that you can try texting your Stop ID again for predictions.

MY 511 is a free, personalized service for the web and phone that allows you to build your own transit information home page or bypass phone menu options to get to your customized trip information even FASTER.

• To start, register at my511.org.
• During registration, you can sign up to receive transit departure times for up to six saved trips. You can also register for text message or e-mail alerts.
• When you need to check a departure time, call 511 and simply say your trip name, OR go to my511.org to view your personalized home page.